About Us
We pride ourselves on being a premier provider of authentic Japanese goods, bringing the essence of Japan directly to your doorstep.
Established with a passion for Japanese culture and craftsmanship, our company is dedicated to curating high-quality products that embody the rich heritage and meticulous attention to detail synonymous with Japan.
We share the beauty, tradition and innovation of Japanese craftsmanship with the world. Through our carefully selected range of products, we aim to enhance the daily lives of our customers while fostering a deep appreciation for Japanese culture and artistry.
Values:
- Authenticity: We are committed to offering only genuine Japanese products, sourced directly from reputable artisans and manufacturers.
- Quality: We uphold the highest standards of quality in all aspects of our business, ensuring that each product meets our stringent criteria for excellence.
- Customer Satisfaction: Our customers are at the heart of everything we do. We strive to exceed their expectations by providing exceptional service and support at every step of their journey with us.
- Cultural Preservation: We believe in preserving and promoting Japan's rich cultural heritage by showcasing traditional craftsmanship and innovative design.
All our products are proudly shipped from our warehouse in the UK. This ensures shorter shipping times for our valued customers compared to products shipped from Japan.
Out of stock items are available for pre-order. However, please be aware that pre-order items may take longer to be delivered depending on their availability in Japan.
We are always here to assist you with any inquiries or assistance you may need. Feel free to reach out to our dedicated customer service team via email at sales@matsujapan.co.uk or through our website's contact form.
Thank you for choosing Matsu Japan for your Japanese lifestyle needs. Welcome to our world of timeless tradition and modern elegance.
We hope you like our store, please do not hesitate to contact us with your feedback.